Your Istanbul Layover Questions, Answered

Table of Contents

Prior Booking and Tour Preparation

What is a layover tour?

A layover tour is designed for travelers who have a layover in Istanbul and want to make the most of their time by exploring the city’s attractions before continuing their journey.

Are Istanbul Layover Tours private or shared?

All Istanbul Layover Tours are completely private. Whether you’re picked up from the airport or a nearby hotel, your tour is exclusively reserved for you and your travel group. This ensures a personalized experience, greater flexibility, and comfort—without joining any shared or mixed groups.

Do you offer tours from both Istanbul Airport (IST), Sabiha Gokcen Airport (SAW), and the cruise port?

Yes, we do! We offer private tours from all major arrival points in Istanbul — including:

  • Istanbul Airport (IST) on the European side

  • Sabiha Gökçen Airport (SAW) on the Asian side

  • Istanbul Cruise Port (Galataport) in the city center

How do I book a private tour with ILT Istanbul Layover Tours?

Booking a layover tour with ILT is simple. You can fill out the inquiry form on our website or reach out to us directly via email or phone. We highly recommend sharing your flight details and expectations in advance—this allows us to tailor the itinerary to your layover schedule and ensure a smooth, enjoyable experience. Also you can book your tour instantly from the tour page.

What is included in the layover tour?

Each layover tour includes a private, licensed tour guide, comfortable round-trip transportation, and a customized itinerary tailored to your interests and layover time. Whether you’re interested in historical landmarks, scenic views, or local flavors, we design the experience around what matters most to you.

What is not included in the layover tour?

The tour price does not include meals, personal expenses, entrance tickets, or any additional activities not listed in the confirmed itinerary. A dedicated private van for full-time use is available upon request at an extra cost. Additional transfers beyond the standard airport pick-up and drop-off may also incur extra charges.

Can I customize the itinerary of my layover tour?

Yes, you can. Our layover tours are fully customizable, and we can tailor the itinerary to suit your interests and preferences.

Do you offer multiple stopover tours?

Yes, we offer multiple stopover tours in Istanbul. These tours are tailored to your layover duration and interests, allowing you to make the most of your time in the city.

What is the main difference between the free tour provided by Turkish Airlines and the private tour offered by Istanbul Layover Tours?

The free Turkish Airlines layover tour is limited to certain tour hours and itineraries, while a private tour with Istanbul Layover Tours offers more flexibility in itinerary and duration.

Tour Feasibility and Timing

What is the minimum layover duration to leave airport for the tour?

Recommended minimum layover duration is 7 hours layover for international connected flight and 6 hours layover for domestic flights from Istanbul International Airport. We can accommodate business travelers with shorter layover duration.

How long are the layover tours?

The duration of our layover tours can vary depending on your layover time and preferences. We offer tours starting at 3 hours and extending up to 10 hours.

What is the earliest time for airport pickup?

We offer airport pickup services starting as early as 6:00 AM on weekdays and 6:30 AM on weekends.

How late do you run tours?

Our tours generally run until close to midnight. Guided night tours typically conclude around 10:30 PM, with airport drop-off scheduled by 11:30 PM. For tours extending beyond midnight, we offer a driving sightseeing tour with a dedicated driver and private van for an additional fee.

Do you offer after-midnight tours?

Night Layover Tours from Istanbul Airport are operated with a licensed guide until approximately 10:30 PM, with airport drop-off by 11:30 PM. For tours extending beyond midnight, we offer a dedicated driver and private van for an additional fee.

Where should I keep my cabin luggage in Istanbul Airport?

We recommend traveling light and storing your bags at the airport unless you are staying overnight. You can store them at Left Luggage inside the arrival terminal near Exit Door #14. Location of Left Bag: Locate The Left Bag

Will you track the flights for delays?

Yes, we track flights and adjust pickup and tour schedules accordingly to accommodate delays.

How early should we be back at the airport?

For international flights, if luggage is checked through to the final destination and you already have your boarding pass, we will drop you off 2 hours before departure. For domestic flights, 1 hour is sufficient.

Does the standard tour fee include a full-time driver?

No, the standard tour fee covers transportation for airport pick-up and drop-off only. For a tour with a dedicated full-time driver and vehicle available throughout, an additional fee applies.

 I need to detour to my hotel to drop off bags. Is this service included in standard tour fee?

A detour to a hotel for dropping off bags is not included in the standard tour fee if the hotel is outside the main touring area. However, we can arrange this for an additional fee. Please inform us in advance if you require this service so we can plan accordingly.

Is food included in the layover tour?

Food is not included in the standard layover tour package, but we can arrange for meals to be included at an additional cost.

Pricing, Cancellation, and Additional Services

Do you provide pick-up and drop-off from complimentary hotels offered by Turkish Airlines?

Yes, we provide pick-up and drop-off services from complimentary hotels offered by Turkish Airlines, as long as they are located within city center limits.

I will stay overnight in Istanbul. Will you provide a return transfer within the same tour fee?

The tour prices include two-way airport/hotel transfers. We can provide the departure transfer on the next day if needed.

Do you return to the hotel instead of the airport?

Yes, we can arrange a return transfer to a hotel instead of the airport upon request. The standard tour fee includes airport transfers, but if you prefer to be dropped off at a hotel, please let us know in advance to accommodate this.

When is a tour booking considered a no-show, and what is the waiting policy?

A tour booking is considered a no-show if the traveler has not arrived at the designated meeting point within 1 hour and 45 minutes following flight landing without prior communication. Our transfer service will wait up to 1 hour and 45 minutes from the scheduled arrival time. If you anticipate any delays, please inform us as soon as possible to coordinate a new meeting time or make alternative arrangements.

What if my flight gets canceled? Do you hold the tour fee?

No, we provide a full refund in case of flight cancellation.

What is your cancellation policy?

Our cancellation policy is relaxed, with a 24-hour window for cancellations.

What changes the tour fee?

The tour fee is influenced by several factors, including the type of tour, the number of people in the group, tour duration, and whether the itinerary includes a standard schedule or a full-time driver. These elements help us customize the tour experience while ensuring value and flexibility.